Awaab's Law: damp and mould response timescales for landlords
Awaab's Law deadlines for investigating and repairing damp and mould in rental properties, who it applies to, and what records to keep.
What Awaab's Law requires
Named after Awaab Ishak, the two-year-old who died from prolonged mould exposure, the law (Social Housing (Regulation) Act 2023) imposes fixed timescales for investigating and remedying damp and mould. It applies to social landlords first, with the framework being extended to the private rented sector via the Renters' Rights Bill.
The timescales
Investigate within 14 days of being notified, provide a written report to the tenant within a further 48 hours, begin repairs within 7 days of the report, and complete them within a reasonable period (typically 28 days). Emergency hazards (severe leaks, exposed wiring) must be made safe within 24 hours.
Evidence the landlord should keep
Date of report from tenant, inspection findings with photos, written report sent to tenant, scope of works, contractor invoices and a closing photo. CertMyHome's task log records every step against the property so the audit trail is one click away.
Frequently asked questions
Does Awaab's Law apply to private landlords?+
It applies to social landlords from 2025; the Renters' Rights Bill extends the same timescales to private landlords once enacted.
What counts as 'notification' of damp?+
Any written report from the tenant - email, text or letter. Verbal reports should be confirmed in writing the same day.